VR

Investigation titles and descriptions are summarized by AI from Meta based on reports submitted by developers

Search VR investigations

Investigating

Issue

1 report

Created 2 days ago

When a headset wakes from sleep, saved room positions in a multi-storey house with 10 rooms configured via native room setup can shift vertically by one or two storeys and horizontally, causing spatial corruption. This occurs when the system merges the current map record with an older stored record at an incorrect position, leading to rooms tied to the older record shifting. The issue is reproducible intermittently, occurs before Wi-Fi reconnects with no app running, and is not resolved by restart or software update. Diagnostic captures show four stored map pieces for one house with all links between them marked as not validated, and Scene Model data changes without Space Setup being invoked.

Add your report

Suggest an edit

Copy link

Compositor Tearing on Quest 3 with Native OpenXR and Vulkan

Investigating

Issue

1 report

Created 4 days ago

Compositor tearing (Tear>0, Stale=0) occurs on Quest 3 when rendering dense Gaussian splat content via native OpenXR + Vulkan at 72 Hz. Despite maintaining a frame rate of 72/72 FPS, VrApi reports 1-4 tears per second. Analysis of Perfetto traces reveals that torn slices miss scanout by 0.01-1.2 ms, with compositor GPU requests arriving 2-4 ms after the app's vkQueueSubmit while the app frame is still executing. GPU profiling shows 8 hardware bins (864x448) with the densest bin rendering 2.2-2.8 ms uninterrupted, exceeding the ~1.1 ms compositor slack before scanout. Preemption only occurs at bin boundaries, not within bin renders or single dispatches. Attempts to reduce tears by splitting compute/draw into smaller units were unsuccessful, but screen recording suppresses the tearing. The issue is observed on build UP1A.231005.007.A1, System UX 207.0.0.218.1234, with multiview render pass 1622x1770 per eye with FDM foveation and subsampled layout.

Add your report

Suggest an edit

Copy link

Spatial Anchor Save Fails with Untrusted Package Error on Quest 3

Investigating

Issue

1 report

Created 5 days ago

Saving spatial anchors fails intermittently on some Meta Quest 3 headsets with an error code AnchorResultCode::ERROR_PACKAGE_UNTRUSTED (-10035), causing an "RPC not allowed for saveSpacesV3" error from AnchorPersistenceRuntimeIpcServer. The issue is sporadic, affecting only certain devices, and is temporarily resolved by factory resetting the headset, but can recur after several days. The problem seems to stem from package trust validation failures for the same application across different device instances.

Add your report

Suggest an edit

Copy link

Group Presence fails with error 2002 after last Platform session closes on Horizon OS v207

Investigating

Issue

1 report

Created 5 days ago

On Meta Quest 2 running Horizon OS v207, GroupPresence.Set and GroupPresence.Clear calls fail with error code 2002 "OVRServiceInterface is not initialized" after the last application holding a Horizon Platform session is closed. This issue persists even after reopening the application, while other Platform APIs like Users and Entitlements continue to work. The failure is reproducible with Meta XR Platform SDK 205.0.0 in Unity 6000.5.6f1 and with older SDK versions in other applications. The issue is deterministically reproducible and can be resolved by restarting the horizon.platform.providers process or the headset.

Add your report

Suggest an edit

Copy link

WiFi Password Entry Failure During MR Device Setup

Investigating

Issue

1 report

Created 5 days ago

During the initial setup flow of the MR device, the WiFi password text input field is non-functional, preventing users from entering their WiFi credentials. This issue occurs specifically at the WiFi password entry step, blocking network configuration and device onboarding. As a result, users are unable to complete the setup process and connect their device to the network.

Add your report

Suggest an edit

Copy link

Oculus Browser Crashes on WebXR PWA Launch

Investigating

Issue

1 report

Created 5 days ago

The Oculus browser intermittently crashes when launching a WebXR Progressive Web App (PWA) built and packaged using Bubblewrap, resulting in an infinite loading screen that requires a headset reboot to recover. The issue is not consistently reproducible, with the app opening successfully most of the time but occasionally failing to launch. Crash events related to the Oculus browser have been captured via ADB logging during failure states, indicating a potential problem with the browser's handling of WebXR PWAs.

Add your report

Suggest an edit

Copy link

VrShell FBNS Handler Crash on Implicit PendingIntent

Completed

Issue

1 report

Created 5 days ago

The VrShell FBNS handler crashes every ~5 minutes on Quest 3 (Android 14 API 34, vrshell 205.0.0.286.540) due to a SecurityException in VrFbnsCallbackHandler when processing FBNS push notifications. The crash is caused by an implicit PendingIntent created for FBNS push notifications, which results in the VrShell process being killed and immersive VR apps being interrupted with synthetic NO_LONGER_IMMERSIVE events. The crash occurs when Wi-Fi is enabled and the account receives Horizon/social push notifications. Disabling notification categories or denying POST_NOTIFICATION permissions does not prevent the crash, but airplane mode stops FBNS delivery and prevents the issue.

Add your report

Suggest an edit

Copy link

Outdated Oculus Debug Tool Documentation

Investigating

Issue

1 report

Created 5 days ago

The Oculus Debug Tool documentation page contains outdated images and information, specifically regarding settings and configuration options. This lack of accurate documentation leaves developers without sufficient guidance on how to effectively utilize the debug tool's features and apply them practically.

Add your report

Suggest an edit

Copy link

Intermittent Login Failure in Mixed Reality Workflow

Investigating

Issue

1 report

Created 5 days ago

The user experiences intermittent authentication issues when connecting their PC to Quest in Mixed Reality workflow. The login either fails entirely or succeeds but subsequently errors out, affecting the connection flow between PC and Quest devices.

Add your report

Suggest an edit

Copy link

OVRServer_x64 Crash on Unity Editor Play Stop with Passthrough Enabled

Investigating

Issue

1 report

Created 5 days ago

When stopping Unity Editor Play mode while tethered via Meta Horizon Link with 'Passthrough over Meta Horizon Link' enabled, OVRServer_x64.exe crashes with a fail-fast exception (0xc0000409). The crash occurs in RuntimeIPCServiceClient_64.dll during OpenXR session disconnect. This issue is preceded by a hang in the Unity Editor and a black screen on the Quest 3 headset. After the editor recovers, the headset display freezes, and Meta Horizon Link crashes, triggering OVRServiceLauncher to restart OVRServer_x64.exe. The problem is reproducible with Meta Horizon Link 207.0.133.434, Quest 3, Windows 11, Unity 6.3, and Meta XR SDK. Disabling the passthrough setting resolves the issue, suggesting a potential regression introduced in recent Link or firmware updates related to Passthrough Camera API permissions.

Add your report

Suggest an edit

Copy link

VR

Sort

Type

Platform

Category

Status