The Community-Driven Economy: How VR Studios Can Boost Retention and Revenue Through Social Play
Introduction: Escaping the Content Treadmill
Being a small to medium-sized VR studio may feel daunting especially when the massive budget to continuously churn out new campaigns and levels just isn't there. In this article, we'll outline a social solution to this content challenge.
You can purposely leverage systems to allow players to create and generate content for each other, rather than shouldering that load completely. In order to escape the content treadmill, your core strategy would include designing frictionless social environments, empowering user-generated content (UGC) and leveraging competitive social features to drive organic retention and natural monetization.
This is the structure of a "Community-Driven Economy": a strategy that empowers your studio to boost retention and revenue through strong social systems. In this article, we will provide case studies from VR games on Meta Quest and tips about how to bolster your games with robust social features that support greater engagement and profitability.
Immerse the Player: Frictionless Onboarding & Mentorship
Building an experience that relies on social systems to retain players starts as early as onboarding. Not only does your onboarding flow need to introduce the game, it also must introduce the community within the game. More than ever, in order to build a self-sustaining community, it is vital to eliminate UX friction such as complicated or numerous menus and screens before getting to the action. Consider eliminating traditional menus and instead drop players instantly into a social hub. Gorilla Tag has seen success with this, having a 12-second launch-to-lobby pipeline that dramatically increases social engagement and playtime. If you want to learn more about onboarding, take a look at our previous articles on the subject here and here.
In Gorilla Tag, all players spawn into a tree, and as soon as they drop down out of the tree they are dropped into a random social lobby.
However, not all players are eager to expose themselves to social risk right away, and they may prefer to observe other players first to learn the unwritten social norms of your community before engaging with other players. Designing a spatial buffer or observational deck where a new player can safely observe other players and community norms without the immediate social pressure to act can help mitigate this anxiety for new players and will soften the "onboarding cliff."
By eliminating complex screens and introducing players to the social space quickly, you will naturally bypass a great deal of tutorialization. Many top social games embrace this, and allow the community to teach newcomers how to play the game. Having veteran players mentor newcomers fosters a deeper sense of community. It can be easier to digest mechanics tutorials from a member of the community rather than through UI or other traditional forms of tutorialization. This ensures strong early social bonds that keep players in the fold of the game.
Community as Content: The Power of User Generated Content (UGC)
Allowing players to become a part of the content pipeline for your game can alleviate some of the pressures of content development. There are several reasons why community as content is a powerful paradigm that engages and retains players:
VR amplifies social presence, unlike other gaming mediums. VR creates a psychological illusion of truly sharing a physical space with others, fulfilling players' needs for belonging in a way traditional gaming mediums can't. These digital interactions translate into real friendships, which reduce early dropout rates.
Social mechanics give players new reasons to care about old content. Introducing social collaboration or competition features in games has a profound impact on retention and revenue. Beat Saber, an already incredibly successful solo experience, added multiplayer in 2021 in part to provide its players with a fresh take on familiar gameplay.
Beat Saber's added multiplayer as a social feature that encourages players to play free and DLC music packs to compete with friends and participate in shared musical experiences.
UGC enables player creativity, creates authentic marketing moments, and reduces the content creation pressure. For example, VRChat is an excellent example of leveraging UGC. The platform hosts over a million individual creators who build the vast majority of the app's content. These creators are the engine that craft visionary worlds, design expressive and customizable avatars, and even organize weekly events like virtual concerts and raves. UGC is a powerful collaboration tool to effectively crowdsource a portion of your content pipeline while encouraging your community investment in your game. To learn more about growth hacking and how to utilize UGC in your social media campaigns, visit here.
Challenges of UGC-Based Content Strategy
Given the benefits above, we want to be transparent and address the challenges to implementing a UGC-based content strategy. Not every studio will be capable of executing on this type of strategy. If you're the kind of studio looking for the challenge of building a VR app with UGC-based content strategy, consider the following:
Steep Learning Curves and Technical Barriers: Developing high-quality UGC requires technical expertise. Many platforms require creators to learn new coding languages and development tools. Even when platforms prove accessible with their tools, mastering those in game tools requires months of practice. There is also a strong need for mentorship between creators to successfully build their skills.
Sustaining a Profitable Creator Economy: Creating a diverse ecosystem using UGC ideally enables creators to make a living off of the platforms. If top creators find that in-game income isn't enough to support them as a full-time gig, they will likely move on. Creators are sometimes forced to look outside the game's economy and take commissions for demos and experiences for corporate clients, driving them away from the platform.
The "Blank Canvas" Onboarding Challenge: UGC platforms, due to being so open ended and free, face a unique challenge: new players who are accustomed to traditional games with clear objectives feel an inherent lack of direction. This can result in high-churn as the newcomers who fail to establish a social network or find a clear purpose are more likely to abandon the platform.
Moderation & IP Risk: Having a mostly UGC based platform introduces another issue: a need to moderate the platform and to monitor IP infractions. Without this extra labor and care, the platform can devolve into chaos, opening the door both for an influx of content that is inappropriate for your audience, as well as the possibility of major companies and developers suing because their work is being used without permission. Time and staff need to be devoted to ensuring that the UGC marketplace for your game is free of these issues.
Asynchronous Competition: High-ROI Engagement
A popular and cost-effective alternative to expensive competitive social mechanics is an asynchronous competitive feature like a leaderboard. This provides similar engagement benefits at a fraction of the cost. Leaderboards tap into a player's natural drive to achieve and compete against friends, leading to noticeable spikes in daily logins and an increase in Daily Active Users (DAU).
One example of a VR game that uses asynchronous competitive features is Crime Shop Simulator: A Prison Boss Game. They use leaderboards to record how many jobs are completed and items are sold, using their cash and faction reputation systems in their scoring system. They feature several filters for their leaderboards including time, game mode (co-op vs. single players), and a friends-only view.
Crime Shop Simulator: A Prison Boss Game features their patch notes about adding their leaderboard system here.
The Meta Leaderboard API gives studios core competitive building blocks out of the box: friends-only filtering, "around me" views that center rankings on the current player, custom comparison groups (e.g., party members), tiebreaker metrics for nuanced scoring, and the ability to attach up to 2KB of custom data per entry (useful for replays or contextual metadata). Studios choose ascending or descending sort order when creating each leaderboard, and can link boards to in-app destinations so players jump straight into the action.
For teams looking to go further, creating multiple named leaderboards lets you segment competition by mode, difficulty, or skill bracket. The Server-to-Server API allows your backend to submit scores on behalf of players and reset leaderboard entries programmatically, enabling seasonal or periodic competitions with your own scheduling logic.
For teams with limited bandwidth, leaderboards are a system that can be built upon over months, incrementally improving engagement with each iteration.
Social visibility and comparison has been shown to increase game revenue. A high sense of the social presence and community of a game significantly enhances a player's awareness of monetization options, particularly cosmetics and perception of the value of digital goods. Research has shown that the primary motivations to make in-game purchases are to fulfill a sense of skill, status, or identity. All of these motivations are more powerful in a social setting where there is someone else to witness this expression. Small studios should focus their content production on cosmetic items, custom outfits, and nametags. These items are high impact for lower-lift compared to large levels and DLC, and create an efficient way to enable players to stand out in their community.
Dungeons of Eternity is a co-op VR game that features a strong set of cosmetic offerings to their players. Here is an example of their Avatar Cape Collection 2.
Don't underestimate the power of gifting: according to an academic paper out of Northwestern University¹ data showed that giving virtual goods to other players was the strongest factor of all variables tested that contributed to whether or not a player spent real money.
Conclusion: Sustainable Success for Small Teams
Smart application of social systems in VR can go a long way toward improving acquisition, engagement, and monetization. Developers can combine techniques such as frictionless onboarding, UGC, and asynchronous competitive mechanics to create a self-sustaining community. Socially engaged players who feel connected to the community are more likely to become paying customers. These players give small studios a predictable, long-term audience without massive ongoing development budgets.
1. Wohn, D. Y. (2014). Spending Real Money: Purchasing Patterns of Virtual Goods in an Online Social Game.