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Avatar Closet Inaccessibility and Custom Clothing Issues
Investigation titles and descriptions are summarized by AI from Meta based on reports submitted by developers
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Created 11 days ago
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Investigation summary
The avatar closet is inaccessible on both mobile and VR headset platforms, preventing users from changing avatar clothing, modifying hair, or using accessories. A workaround involves visiting in-world stores to equip clothing. Additionally, creating custom clothing items results in repeated save failures, requiring multiple attempts (approximately 10) before succeeding. However, successfully saved items do not appear in the closet inventory. This issue has persisted for multiple months across phone and VR headset access methods.
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