The user is experiencing issues with missing features in the Desktop Editor, specifically requesting access to Gizmoo audio, UI, and the latest version of the SDK (2024+ or UI + Audio SDK). The user's current setup includes Device: DESKTOP_EDITOR, App Version: 254.0.0.3.323, Build Channel: release, Build ID: 1438936964595802, Session ID: 099aa6c8-e7b4-4986-bce0-dc40b0bdbd18, OS Version: Windows 11 (10.0.26200) 64bit, and Hardware Device: ASUS Zenbook Duo UX8406MA_UX8406MA (ASUSTeK COMPUTER INC.). The user is unsure how to obtain the desired SDK or features.