App Not Responsive Crashes on Android after Unity Upgrade

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Issue

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Created about a month ago

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Category

Performance & Profiling > Other Performance & Profiling

Platform

Unity

Investigation summary

The app is experiencing 'App not responsive' crashes on Android, affecting 6% of users, after upgrading from Unity 2022.3.63f3 to Unity 6.3.3f1. The crashes are related to Android ANR (Application Not Responding) issues, specifically with the GameActivity class and native code termination. The error messages indicate that the application does not have a focused window, causing input dispatching to time out. There are five different issues reported, with the following specific error messages: com.google.androidgamesdk.GameActivity.terminateNativeCode, com.google.androidgamesdk.GameActivity.onPauseNative, com.google.androidgamesdk.GameActivity.onSurfaceDestroyedNative, com.google.androidgamesdk.GameActivity.onResumeNative, and android.os.MessageQueue.nativePollOnce. No in-game issues that could cause the app to hang are known.