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Intermittent Invalid Data from Users.getAccessToken
Investigation titles and descriptions are summarized by AI from Meta based on reports submitted by developers
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1 report
Created 2 days ago
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Category
Android apps
Platform
Android apps
Investigation summary
The Users.getAccessToken() method in com.meta.horizon.platform.ovr.requests occasionally returns an error response with code 2006 and message "User access token is not available." instead of the expected user token. This issue occurs sporadically but can persist repeatedly for affected users once it starts. No specific reproduction steps or environmental triggers have been identified.
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