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Mobile App Severe Performance Issues
Investigation titles and descriptions are summarized by AI from Meta based on reports submitted by developers
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Issue
1 report
Created 4 days ago
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Performance
Investigation summary
The mobile app experiences severe performance issues with extended load times. Specifically, the 'Join back in' button takes 23 seconds to load the screen after being clicked, and in-world UI elements such as the 'leave' button take 13 seconds to appear. These issues were tested across multiple worlds, including minimal/blank environments, with no improvement. The app version is 262.0.0.6.300, release build, and Cloud Pre-Warm is disabled. This issue is critical for mobile-only platform viability and requires resolution before VR deprecation.
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