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Investigation titles and descriptions are summarized by AI from Meta based on reports submitted by developers
0
XR Space Discovery Fails on Quest 3 with Error Code -2
Investigating
Issue
1 report
Created about a day ago
XR Space discovery is failing on Quest 3 devices with error code -2 returned from queryCompleteEvent->result on XR_TYPE_EVENT_DATA_SPACE_DISCOVERY_COMPLETE_META. This issue occurs frequently on devices deployed via Horizon Managed Services (HMS) with OS version 203 (5208318.3200.520) and Unity Editor 6.3.11f1, despite the USE_SCENE permission being granted and space setup being complete. The issue is less common or absent on developer devices not connected to HMS, suggesting an HMS-specific environmental factor is affecting space discovery functionality.
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Android Device Setup Issue: Unable to Enable Developer Mode
Investigating
Issue
3 similar reports
Created about a day ago
During Meta Quest development setup, a developer is unable to enable developer mode on their Android mobile device. Despite following all steps in the mobile device setup documentation, the developer mode toggle fails to activate or is inaccessible. This issue prevents the developer from proceeding with the device configuration required for Quest development.
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Positive PC SDK Documentation Feedback
Investigating
Issue
1 report
Created 3 days ago
The user provided positive feedback for the PC SDK introduction page, rating the documentation as "Helpful". No specific issues or improvement suggestions were provided, indicating that the user found the documentation satisfactory and sufficient for their needs.
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libovrplatformloader.so Not 16KB-Aligned for arm64 Architecture
Investigating
Issue
1 report
Created 4 days ago
The libovrplatformloader.so native library has a compatibility issue on Android devices that use 16KB memory page sizes, specifically those with arm64 architecture. The library currently is not 16KB-aligned, which causes issues on newer ARM64 Android devices that enforce 16KB page alignment requirements. To resolve this, the library needs to be recompiled with 16KB ELF segment alignment.
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0
Event Update Failure in Developer Dashboard
Investigating
Issue
1 report
Created 4 days ago
The GraphQL mutation `useOCDevManageEventEditMutation` fails with error code 4564004 and message "Something went wrong when trying to update your event. Please try again later." when attempting to publish or update events from the event edit page in the Developer Dashboard. This error is caused by a server-side failure during the event update operation, as indicated by Relay's error handling (`createErrorFromPayload` in `RelayGraphQLRequestUtils`).
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Error Granting Test User Add-on Entitlement in Developer Dashboard
Investigating
Issue
1 report
Created 4 days ago
Granting Add-on/IAP entitlements to test users fails in the Developer Dashboard. The error occurs when attempting to add an entitlement via the test users management page, resulting in a GraphQL mutation failure with error code 1675030 ("Error performing query"). The issue originates from the Relay network layer, specifically in RelayGraphQLRequestUtils.createErrorFromPayload, indicating a server-side rejection of the entitlement grant operation.
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0
OVROverlayCanvas Flickering Issue in Quest OS 2.4
Investigating
Issue
1 report
Created 6 days ago
After updating to Quest OS 2.4, the use of OVROverlayCanvas causes black screen flickering and framerate drops. The flickering is only visible on the headset and not in casts or video recordings. The issue is confirmed to be related to OVROverlayCanvas usage, as builds without it do not exhibit the problem. The flickering worsens when the Oculus system menu is opened, suggesting the issue intensifies with additional overlay layers. This regression was introduced with OS version 2.4.
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0
MQDH Casting Window Focus Issue
Investigating
Issue
1 report
Created 6 days ago
The MQDH casting window on Mac re-centers itself whenever it regains focus, either through a mouse click or keyboard shortcut (cmd+tab) from another application. This behavior is a regression that started recently and affects the persistence of the window's position across focus changes.
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TBYB Licensing Conflict on Multi-User Devices
Investigating
Issue
1 report
Created 7 days ago
When multiple users share a device and one user purchases an app while another user plays it via trial, the trial expiration incorrectly locks out both users, including the account with a valid purchase. The purchased license becomes inaccessible until the trial-only user deletes the app. This issue appears to be related to the entitlement system incorrectly applying trial expiration state across all accounts on the device rather than per-account, affecting any TBYB-enabled title on multi-user devices.
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Audio-Enabled Casting Lag on Meta Quest
Investigating
Issue
1 report
Created 7 days ago
Casting from a Meta Quest headset with audio enabled results in severe video lag, frame drops, and audio static. Specifically, latency increases to approximately 2.5 seconds and frame rate drops to around 15fps within one minute of casting. This issue started after a recent headset software update and affects both wireless and wired casting to a capturable window on PC. Video casting alone appears smooth, but enabling audio causes visual stuttering and performance degradation.
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