Developer Dashboard

Investigation titles and descriptions are summarized by AI from Meta based on reports submitted by developers

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App Submission Modification Blocked with GraphQL Error 1891841

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Issue

1 report

Created about a day ago

An issue occurs when attempting to modify audience attestation settings via the useOCDevManageAppAudienceAttestationMutation operation on the app builds management page. The app submission is blocked in the Developer Dashboard due to a GraphQL error 1891841 during audience attestation mutation. The error indicates that the submission is in an "Under comment" or "Approved" state, but the UI does not reflect this status correctly. As a result, the developer is unable to complete age verification or make changes to the app build, and the submission appears stuck in review for an extended period.

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GraphQL Error and 3D Generator Issues with Oculus Link

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Issue

1 report

Created 4 days ago

A GraphQL operation error occurs on the worlds management page in the Developer Dashboard, specifically with the OCDevManageMarkAllNotificationsAsReadButtonMutation, resulting in a server-side error with code 1357010. Additionally, users experience issues with the 3D generator feature not functioning and updates failing to link between the Oculus system and desktop application.

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GraphQL Mutation Failure on Developer Dashboard Onboarding

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Issue

3 similar reports

Created 7 days ago

The OCDevManageOnboardingOrganizationCardMutation operation fails with error code 1675030 ("Error performing query") when interacting with organization card functionality during the onboarding flow on the Developer Dashboard. The error originates in the Relay network layer, specifically in RelayGraphQLRequestUtils.createErrorFromPayload during API request response handling, indicating a problem with the Relay network layer's ability to process the query response.

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GraphQL Mutation Failure in Promotion Enrollment

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Issue

5 similar reports

Created 8 days ago

A GraphQL mutation failure occurs when attempting to enroll in a promotion through the Developer Dashboard promotions page. Specifically, the OCDevManageOrganizationSalesNewCalendarTableActionButtonMutation operation fails with error code 1675030 ("Error performing query"). The error is thrown from Relay's GraphQL request utilities, indicating a server-side query execution failure rather than a client-side issue. This failure prevents developers from completing promotion enrollment actions.

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Broken Navigation in Developer Dashboard Support Links

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Issue

1 report

Created 9 days ago

In the Developer Dashboard, links in support team emails, including "View Case" and "Contact", are not functioning as expected. Instead of navigating to the support case details or the developer support contact interface, clicking these links redirects to the apps page. This prevents users from accessing or continuing communication with the developer support team through the intended navigation paths.

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Organization Verification Fails with GraphQL Error 1891871

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Issue

1 report

Created 9 days ago

When an admin attempts to verify an organization on the Developer Dashboard verification page, the process fails with GraphQL error 1891871. This error occurs because the admin has already reached the maximum limit of verifying five organizations. The error message from the mutation OCDevManageOrganizationIndividualVerificationAgreementModalAddToResponsiblePartyMutation suggests three possible resolutions: remove admin verification from another organization, have a different admin verify, or use business verification instead.

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Analytics Overview Not Visible in Developer Dashboard

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Issue

1 report

Created 9 days ago

The Analytics Overview section is not visible or displaying no data in the Developer Dashboard app management page for an app that exceeds the required user threshold. Potential causes include data refresh delays, privacy threshold enforcement, dashboard configuration issues, or analytics backend failures. The issue manifests as either a failure to render the Analytics Overview section entirely or rendering it without populating any analytics data.

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Investigating

Issue

2 similar reports

Created 10 days ago

The submission of a privacy policy URL fails in the Developer Dashboard, resulting in a GraphQL error code 1675030 during the OCDevManageApplicationPrivacyPolicyViewMutation operation. The mutation returns an 'Error performing query' message when attempting to save a privacy policy URL. This error originates in Relay's error handling layer, specifically in RelayError.js. As a result, developers are unable to complete the privacy policy configuration for their application.

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Ad Account Linking Fails with Error 1357006

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Issue

1 report

Created 10 days ago

The linking of an ad account to a Business Manager section in the Developer Dashboard's ads configuration page fails. Specifically, the GraphQL mutation OCDevManageApplicationAdsLinkToBusinessManagerSectionMutation returns an error code 1357006 with the message "We're having trouble completing your request. Please try again." This error originates in Relay's GraphQL network layer, within the RelayGraphQLRequestUtils.createErrorFromPayload function. As a result, the ad account linking flow to Business Manager cannot be completed.

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Game Update Caused Unprecedented Drop in Store Traffic and Sales

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Issue

1 report

Created 10 days ago

A game update submitted on April 9-10 resulted in a significant and unprecedented drop in store traffic and sales. Despite stable key metrics and no reported technical errors or crashes, store performance metrics declined sharply. The issue appears to be related to changes in store visibility or discoverability triggered by the update submission process, which is unusual given the developer's extensive experience with launching games on the Meta Quest Store.

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