Ads Promotion Issue with Restricted Business Accounts

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Issue

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Created about a month ago

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Applications

Investigation summary

User encountered an issue while attempting to add their business for Ads promotion. The problem arose due to two automatically created business accounts that are restricted from advertising. When trying to link an ad account on the application's ads management page, the operation failed with a GraphQL error 2742005, stating 'Your business is prohibited from advertising, including app sharing.' The user is unable to delete these restricted business accounts, which has blocked them from promoting their app. This error occurs during the OCDevManageApplicationAdsLinkToBusinessManagerSectionMutation operation.