Developer Dashboard

Investigation titles and descriptions are summarized by AI from Meta based on reports submitted by developers

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Investigating

Issue

1 report

Created about a day ago

The store page for 'CrazyFish Chapter 6: Into the Kitchen' did not update as expected after its release on March 13, 2026. Despite the app being live, the store page still displays 'Coming Soon' and shows the old metadata, including an outdated release date. A previous support ticket suggested that metadata would update once the app went live, but this has not occurred.

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App Not Live on Meta Horizon App Store Despite Released Status

Investigating

Issue

1 report

Created about a day ago

The game 'Eyes Of Justice' (app ID: 8903674646391591) is not visible on the Meta Horizon App Store despite showing a 'Released / Coming Soon (v2)' status on the dashboard, with approved metadata and pricing. The issue persists even for the submitter, who is unable to access the app from the store. The submitter requests investigation into what is blocking the listing, confirmation of whether the app is delisted at the store level, verification of any missing requirements, and potentially a manual re-list or store refresh.

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Meta Quest Profile Hierarchy Structure Limitation

Investigating

Suggestion

1 report

Created about a day ago

The current Meta Quest system uses a Meta Account structure that does not allow for multiple users to share devices on the same local area network with separate profiles, unlike Microsoft's user profile structure. This limitation hinders shared experiences such as collaborative content creation, education, business meetings, and multi-player gaming. The user suggests that using Meta Profiles instead of Accounts would enable multi-seat licensing for developers, simplify administration, and reduce server load and electrical consumption. This change would allow account owners to manage updates, permissions, and account control more easily, mirroring established computing standards.

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Creator Bonus Update Delay

Investigating

Issue

3 similar reports

Created 3 days ago

The creator bonus page is not updating to reflect January's bonus statistics, displaying 'Not Available' for January and showing zero bonus stats. The issue persists even after updating, with the page URL provided (https://developers.meta.com/horizon/manage/organizations/800657239805583/monetization/bonuses/) indicating no changes in the monetization bonuses details, specifically for worlds.

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Logout functionality missing during onboarding

Investigating

Issue

1 report

Created 6 days ago

The user is unable to log out of the Developer Dashboard during the onboarding process, preventing them from switching to a different account. Specifically, when trying to log in to the dashboard on a different device, the user is forced to go through the onboarding process again as a new developer, using the same email account. The user cannot log out from the onboarding workflow or dashboard before creating a team. As a workaround, the user has to use a different browser (e.g., Bing instead of Chrome) or clear all saved cookies, which resets all site logins.

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Events Tab Error on Selection

Investigating

Suggestion

1 report

Created 6 days ago

When selecting the Events tab, an error occurs while attempting to create a new event. This issue is categorized under 'Other' and 'Dev dashboard' and is reported as a feature request, indicating a need for a functional and error-free events creation process within the development dashboard.

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Access Denied to Clothing Build Program

Investigating

Issue

1 report

Created 7 days ago

User is experiencing an issue accessing the clothing build program, which they had access to previously. Currently, they receive an 'access denied' error when attempting to publish an item, indicating a potential permissions or access control issue within the Verification or Dev dashboard areas of the system.

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Unable to Remove Deleted Custom Assets

Investigating

Issue

1 report

Created 7 days ago

User is unable to remove deleted custom shirts from their assets folder. Specifically, they have multiple instances of a custom shirt with the name 'custom shirt' and design 'come to the dark side' on the front, which was previously removed due to an AI error. Despite trying to delete these assets multiple times, the removal option is greyed out and cannot be completed.

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Monthly Sales by State Breakdown

Investigating

Suggestion

1 report

Created 7 days ago

The requester is seeking a new monthly report that provides a state-by-state breakdown of sales in the US, as current reporting does not offer this level of granularity. This report is necessary for accurately estimating and paying income taxes in US states where the company has nexus. The report would help ensure accurate tax payments by providing detailed sales data by state on a monthly basis.

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AppLab Submission Issue

Wishlist

Issue

1 report

Created 7 days ago

User is unable to submit their AppLab for review due to an unspecified issue that occurred during the submission process, as reported under the categories 'Other' and 'Dev dashboard'.

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