My reports
Submit feedback
App Launch Stuck on Loading Screen in Shared Mode
Investigation titles and descriptions are summarized by AI from Meta based on reports submitted by developers
Investigating
Issue
1 report
Created about a day ago
1
Add your report
Subscribe
Suggest an edit
Copy link
Category
Android apps
Investigation summary
On Meta Horizon OS v2.6, Quest 3 apps in Shared Mode occasionally get stuck on the system loading screen (three animating dots) during cold launch. Despite the app running normally underneath with 72 FPS, proper XR session state progression, receiving controller input and audio, and submitting frames, the layers are never presented. The issue is caused by a race condition in the vr runtime service foreground app handshake, specifically with OnForegroundVrAppClient initially firing with pid 0 before compositor client registration. This results in InterstitialManager being stuck with pid 0 and renderingEnabled 0, preventing interstitial teardown. The issue reproduces across multiple apps with different Unity versions and Android entry points, but resume launches succeed as they receive a real pid immediately.
Still need help?
Tell us what you need support with and we'll find the best solution for you.
Get support
Get answers from the community
If you're having trouble, find answers to your questions from Meta Quest users around the world.
Go to community forum